The Secret to Building Loyalty: 6 Top Tips on Increasing Member Engagement
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6 Key Takeaways:
Demonstrated value is more important than price. Creating a killer value proposition will help retain customers for longer.
Communication is key: discussions about health should be simple to understand and relevant to each individual member.
Personalise the member experience: making the fitness journey personal to your members makes it more impactful, engaging and rewarding.
Build a member community to increase customer loyalty, lifetime value and referrals.
Focus on health – pique engagement by empowering your members to take accountability for their own health.
Save time by leveraging different types of technology to maximise your profits.